CHOICES AND ACCESS
Last Updated: April 1, 2026
What are your choices regarding our use of your Personal Information?
If you no longer want to receive marketing-related emails from us and our affiliates on a going-forward basis, you may opt-out of receiving these marketing-related emails by either:
- following the unsubscribe instructions located at the bottom of any such email that you receive;
- following the unsubscribe instructions located in any SMS text message that you receive
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you do opt-out of receiving marketing-related messages from us, we may still send you important administrative messages, including communications regarding your orders, and you cannot opt-out from receiving administrative messages.
How can you access your Personal Information?
If you would like to review, correct, change, update, suppress or otherwise limit our use of your Personal Information that has been previously provided to us, you may do so by updating your user preferences in the when you are logged into your account on our website or by calling us at 1-800-WACOAL-0 (922-6250). For your protection, we may need to verify your identity before implementing your request by asking you to reconfirm information we have already collected to be sure that the request is authorized.
In your request, please make clear what information you would like to access or have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable, subject to applicable laws. However, please be aware that we and our third-party providers may need to retain certain information for record keeping purposes, and there may also be residual information that will remain in our databases and other records.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.
USE OF SITE BY MINORS
We do not knowingly market to or collect personal information from children under 18 years of age or the equivalent age as specified by law in your jurisdiction. The Services are not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information through the Services. Our Sizing Tool is not intended for use by individuals under the age of eighteen (18), and we request that these individuals do not use the Sizing Tool. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected without the consent of that minor’s parent or guardian, we will deactivate that minor’s account and take reasonable measures to promptly delete such data from
our records. If you become aware of any data we may have collected from children under 18 or the equivalent age as specified by law in your jurisdiction, please contact us at corporateinquiries@wacoal-america.com.
CROSS-BORDER TRANSFER
By using the Services and submitting any Personal Information, you agree to the transfer of Personal Information to our service providers (including affiliates acting in this capacity) in other countries, such as Canada, which may provide a different level of data security than your country of residence.
UPDATES TO THIS PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time. Please take a look at the "Last Updated" legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy. If you do not accept any changes to the Privacy Policy, you may choose not to use the
Services or opt out by sending us an appropriate notice.
CONTACTING US
If you have any questions about this Privacy Policy, please contact us by email at corporateinquiries@wacoal-america.com , or please write to the following address:
Customer Service
1 Wacoal Plaza
Lyndhurst, NJ 07071
USA
Canada